Commercial Cleaning
A clean office is a productive office!
Service Description
Our office cleaning services create a healthier, more organized work environment for you and your team. We handle everything from desks and floors to communal areas, adapting to your business's unique needs and schedule. Let us help you maintain a workspace that leaves a professional impression on clients and boosts employee morale.
Cancellation Policy
Website Policies: 1. Terms of Use By using our website, you agree to comply with all applicable laws and regulations. Unauthorized use of this website may result in legal action. 2. Privacy Policy We collect and store personal information solely for business purposes, such as bookings and customer communication. We do not sell or share personal data with third parties. Secure payment processing is handled through Stripe, and we do not store credit card details. 3. Refund & Cancellation Policy (Digital Services or Bookings via Website) All payments for digital products or services are final and non-refundable unless otherwise stated. If your booking requires a deposit, cancellations made within 48 hours of the scheduled time will forfeit the deposit. 4. Contact Information For any inquiries or disputes, contact us at contact@elitemaintenancepros.com +1 929 595 2650 BUSINESS POLICIES: 1. Booking & Payments A non-refundable deposit of 25%-50% (depending on the service) is required to reserve your spot. The remaining balance must be paid before or immediately after service completion. Payments can be made via cash, credit/debit card, or online transfer. 2. Cancellation & Rescheduling Cancellations made at least 48 hours in advance can apply their deposit toward a future service. Cancellations made within 48 hours of the scheduled service will forfeit the deposit. Rescheduling is allowed once without a fee, but further changes may require an additional deposit. 3. Service Expectations & Rules We require access to the property at the scheduled time. Delays beyond 15 minutes may result in an additional fee or cancellation. Customers must remove valuables, fragile items, or any obstructions before our team arrives. We are not responsible for misplaced or broken items unless due to negligence. If excessive dirt, pet hair, or hazardous conditions require extra time or labor, an additional fee may apply. 4. Satisfaction Guarantee & Refunds If you're unsatisfied with the service, report it within 24 hours, and we will offer a touch-up or discuss a solution. No refunds will be issued once services are completed. 5. Liability & Safety We are insured, but we are not responsible for damages caused by pre-existing conditions or structural issues. We do not handle biohazard cleaning, mold removal, or extreme hoarding cases. 6. Right to Refuse Service We reserve the right to refuse service if a location is unsafe, hazardous, or if clients display inappropriate.